Shipping Policy

Last Updated: August 7, 2026

At Blue Willow, we’re committed to making your shopping experience simple, reliable, and enjoyable. We carefully process every order and work with trusted shipping partners to get your purchases delivered safely and efficiently.

Order Processing

Orders are typically processed within [1–3 business days] after payment is successfully received. Orders are not processed or shipped on weekends or holidays. During busy periods, promotions, or holidays, processing times may take slightly longer.

Shipping Times

Once your order has been processed, estimated delivery times are:

• Standard Shipping: [5–10 business days]
• Express Shipping: [2–5 business days, if available]

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, customs, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method. Any available free-shipping offers will be clearly displayed during checkout.

Order Tracking

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information, when available. Tracking updates may take some time to appear after your package has been handed to the carrier.

Incorrect or Incomplete Addresses

Please make sure your shipping information is accurate before completing your purchase. Blue Willow is not responsible for delays or additional shipping costs resulting from incorrect or incomplete delivery information provided at checkout.

Lost, Damaged, or Delayed Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact our customer support team at [your customer service email] with your order number and relevant details. We’ll do our best to assist you and work with the shipping carrier when necessary.

International Orders

For international deliveries, customers may be responsible for applicable customs duties, taxes, or import fees imposed by their destination country. These charges are outside of Blue Willow’s control and may vary by location.

Contact Us

If you have any questions about your order or shipping, please contact us at lykisha29@gmail.com. Our team will be happy to help.

Blue Willow — Shop confidently. Discover more.